joya70 Privacy Policy
Your personal information is very important to us. This policy describes in detail how joya70 collects, stores, and keeps your data secure.
Introduction and Purpose
joya70 ("we", "our", "platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect about you when you use our website joya70.cam and related services ("Services"), how that information is used, and how it is kept secure.
By using this Service you are agreeing to the terms of this Privacy Policy. We ask that you read this Policy in full. If you do not agree with any part of this Policy, please stop using our Services.
This Policy applies only to those aged 21 or above. We do not knowingly collect personal information from minors.
Information We Collect
The following types of information may be collected from users of the joya70 platform:
Identity Information
Information you provide when registering an account includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Identity document details (for KYC verification)
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal transaction history
- Wallet balance information
- Record of bonuses and promotional benefits received
Technical Information
Information collected automatically from your device and browser:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Referral URL
Gaming Activity Information
Information relating to your activity on the platform:
- Play history and betting records
- Preferred games and categories
- Login and logout times
- Session duration and activity type
- Time spent on the platform
Purpose of Using Information
joya70 uses the information collected about you for the following purposes:
3.1 Providing and Operating the Service
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers (such as the 100% welcome bonus)
- Managing the VIP program and cashback benefits
- Providing customer support
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying user age (21+)
- Completing the KYC (Know Your Customer) process
- Complying with applicable laws and regulations
- Preventing unauthorized access to accounts
3.3 Service Improvement
- Improving the functionality and usability of the platform
- Developing new games and features
- Ensuring and monitoring service quality
- Identifying and resolving technical issues
3.4 Communication and Marketing
- Sending important account information and updates
- Informing about promotional offers and bonuses (for users who have given consent)
- Providing responsible gaming information
- Sending urgent security notifications
Cookie and Tracking Technologies
joya70 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us improve the quality of our Services.
4.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences such as language settings.
- Analytics cookies: Used to collect anonymous statistics about platform usage.
4.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly. To delete cookies, refer to the help section of your browser.
Sharing Information with Third Parties
joya70 does not sell your personal information to third parties for commercial purposes. However, we may share information in certain circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who work on our behalf. These include payment processors (bKash, Nagad, Rocket), gaming software providers, data analytics services, and customer support platforms. These organizations process data under strict confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose information to meet legal requirements, comply with court orders, or respond to lawful requests from government authorities. In such cases we will disclose only the information that is legally required.
5.3 Business Transfers
If joya70's business is restructured, merged, or sold, your personal information may form part of the transferred assets. In that case we will notify you in advance and the terms of this Policy will remain in effect.
Data Security Measures
joya70 applies industry-standard security measures to keep your personal information secure.
🔒 SSL Encryption
All data transmissions are protected by 256-bit SSL/TLS encryption. Communication between your browser and our servers is fully encrypted.
🛡️ Data Storage
Personal information is stored on secure servers. Passwords and sensitive data are kept in encrypted form using hashing algorithms.
🔑 Access Control
Only authorized staff can access the information they need. All access is logged and reviewed regularly.
However, no method of data transmission over the internet or electronic storage is completely secure. We make every effort to protect your information, but we cannot guarantee its absolute security. Use a strong password for your account and do not share it with anyone.
Data Retention Period
joya70 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
7.1 Active Accounts
While your account is active we retain all your information. This is necessary for providing the service, transaction history, and customer support.
7.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period for legal, regulatory, and business reasons. Financial transaction records and KYC documents are retained for a specific period in accordance with applicable regulations.
7.3 Data Deletion Requests
In keeping with legal obligations, you may request deletion of your personal information by emailing [email protected]. We will evaluate your request and take action in a timely manner where legally possible.
Your Rights
You have the following rights regarding your personal information:
Right to Access
You have the right to know what information we have collected about you. Upon request we will provide a copy of the information collected about you.
Right to Correction
If any of your information is inaccurate or incomplete you have the right to have it corrected or updated. This can be done through your account settings or by contacting us.
Right to Deletion
In certain circumstances you may request deletion of your personal information. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to your information being processed for marketing communications. You can remove yourself from marketing messages at any time.
To exercise any of the above rights or if you have any questions about your information, contact us at [email protected]. We will respond within a reasonable time after receiving your request.
Protection of Minors
joya70's Services are for those aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.
9.1 Age Verification
We verify the user's age at the time of registration. If we find that a minor has used our services, we will immediately close that account and delete the related information. If you become aware that a minor is using our platform, please notify us right away at [email protected].
Privacy Policy Changes
joya70 may update or change this Privacy Policy from time to time. Changes will be posted on this page and the "Last Updated" date will be revised.
10.1 Notice of Changes
If there are significant changes to the Privacy Policy, we will notify you by email or through a notice on the platform. Continuing to use the platform after the updated policy is published will be considered your acceptance of the revised terms. We therefore encourage you to review this policy regularly.
Contact Us
Privacy-Related Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with our support team. We are ready to answer all your questions.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally respond to your privacy requests within business days. For urgent matters, please contact us via live chat.
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